When criticism is hard to swallow

American restaurateurs are raising a hue and cry over a feedback website called IWasPoisoned.com, which they claim gives people too much power.

It was intended as a bulletin board for individuals who had contracted a gastro bug to warn others to steer clear of suspect establishments.

But it has been labelled as fear-mongering by the industry, which claims that anonymous gripes carried on the site cannot be verified and may be just revenge-seeking by unhappy patrons or worse, mere mischief-making.

Do you think feedback sites offer a good public service? Would you post on one if you suspected you had fallen ill after eating out?

7 comments

These so called 'review' sites must be viewed with a degree of healthy sceptism. You may look at a business with superlative reviews but you do not know if there is a relationship between the reviewers and the business. I would not put it past less than scrupulous businesses to organise their own reviews. My wife calls me a cynic when I put that point to her.

Eddy, I couldn,t agree more.   The internet provides an easy place for anyone to post anything they like.   

I take what I read on most restaurant reviews sites "with a grain of salt".  Best to try yourself....asking friends can be helpful as well.

Yes,  word of mouth is best recommendation.

I had a meal in the Daylesford bowling club and it was terrible.

It tasted like gravox and sawdust but was meant to be cottage pie.

I caught the chef walking to his office and ripped into him all guns blazing and other diners joined in saying that they agreed with me. Strike while the iron is hot.

My sisters shop had some bad reviews put up on one of these type of sites.  We discovered it was being done by a rival shop owner p*ssed off that she was getting more trade than him.

Pity he couldn't see that it was because her prices were better than his plus she wasn't selling cheap crap like he was.

Biased I'm not :) 

She should get a lawyer to have go at the rival for damages.

I find the best place to look for reviews is   PRODUCT REVIEW --

 

https://www.productreview.com.au/

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