New report calls for early intervention for at risk older people

A new report by the Ageing on the Edge NSW Forum is advocating for the NSW Government to adopt the Home at Last program running in Victoria, which provides advice, support and advocacy for older people who are experiencing or at risk of homelessness.

The report recommends a comprehensive approach based on the tried and tested model in Victoria which has been operating since 2012.

Providing safe and sustainable housing options that suit older peoples’ needs through a holistic program comparable to the Home at Last service model, will support them in planning for their housing future in NSW before they reach crisis point,” said Housing for the Aged Action Group (HAAG) Executive Officer, Fiona York.

Funded by the Victorian Government the Home at Last service offers free, confidential advice and support to older people who are experiencing or at risk of homelessness, or are wanting to plan for their housing future. The service has successfully assisted over 1000 older people into permanent and secure housing since 2012.

“The success of Home at Last is a result of early intervention, close consultation with the community and people with lived experience of homelessness. It’s a proven method that works and reduces the associated mental and physical impacts,” said Ms York.

“An assessment of the service model by accounting firm Ernst & Young found a benefit cost ratio of 2.3, which means that every dollar spent generates at least $2.30 in societal value. Ultimately, it delivers long-term benefits for the Australian economy and society,” said Ms York.

The report highlights how amid rising job insecurity caused by the pandemic, domestic violence and the housing affordability crisis, the number of older people, particularly women seeking support from homelessness services has increased.

Between 2013/14 and 2016/17, NSW saw an 88% growth in the number of women aged of 55 and over, accessing homelessness services.

Among this marginalised group is Su; a 67-year-old woman who first experienced homelessness at the age of 18 when she had to flee an abusive relationship with a young son and then again later on in her life.

Su is currently still waiting for a permanent housing option to become available to her.

“After working in the care sector for almost 50 years on a low income, I couldn’t accumulate enough super to survive in an ever-increasing rental market and manage other expenses. I was ready to live in my car when thankfully, I found transitional accommodation,” said Su.

Also hoping to find a permanent home is Rochelle - an Aboriginal author and artist who currently lives in transitional housing. She experienced significant trauma growing up, which left her homeless twice. 

Rochelle has since shared her story with the United Nations, authored a book, held numerous art exhibitions and advocates to reduce stigma and raise awareness around experiences of homelessness. 

Do you think NSW should adopt the Victorian model to protect older Aussies from homelessness?


adopting a program is one thing, actually getting people in homes is something else ( in Queensland anyway) We have a govt housing dept but no houses for those who need them. maybe those who need it and thier supporters should all move into Parliament house, ( its govt funded  i wont say that it will save the govt money because they arent spending any 

Then you add this to homeless youth ... some 50,000 Australia wide.  Speaking to a advocate for them, he said that first their hygiene goes, then their health with shortened life expectancies. Without education they have no future anyway.

This is appalling and no member of parliament addresses this.  Whatever their reason for being on the streets these youngsters are ours, Australian.


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