Did Facebook mislead consumers?
The Australian Competition and Consumer Commission (ACCC) is taking Facebook to the Federal Court alleging false, misleading or deceptive conduct when promoting its Onavo Protect mobile app.
Onavo Protect was a free downloadable software application providing a virtual private network (VPN) service.
The ACCC alleged that Facebook misled consumers by representing that the app would keep users’ personal activity data private, protected and secret, and that the data would not be used for any purpose other than providing Onavo Protect’s products.
In fact, the ACCC alleges, Onavo Protect collected, aggregated and used significant amounts of users’ personal activity data for Facebook’s commercial benefit. This included details about Onavo Protect users’ internet and app activity, such as records of every app they accessed and the number of seconds each day they spent using those apps.
This data was used to support Facebook’s market research activities.
“Through Onavo Protect, Facebook was collecting and using the very detailed and valuable personal activity data of thousands of Australian consumers for its own commercial purposes, which we believe is completely contrary to the promise of protection, secrecy and privacy that was central to Facebook’s promotion of this app,” ACCC chair Rod Sims said.
“Consumers often use VPN services because they care about their online privacy, and that is what this Facebook product claimed to offer. In fact, Onavo Protect channelled significant volumes of their personal activity data straight back to Facebook.
“We believe that the conduct deprived Australian consumers of the opportunity to make an informed choice about the collection and use of their personal activity data by Facebook and Onavo,” Mr Sims said.
The Onavo Protect website stated that the app would 'save, measure and protect' users’ mobile data, while advertisements on Facebook’s website and app included statements such as 'Keep it secret. Keep it safe… Onavo Protect, from Facebook'.
Do you still use Facebook? Are you starting to become concerned by their practices? What would it take for you to stop using Facebook?
I would NOT trust Facebook or any other similar sites. I have been using a computer since the late 1960's and never bothered to join any social media site because I find no use for them. If I want to talk or contact a friend I email or phone.