Centrelink Success Story

Hi couldn't believe it!

A phone call around 6 pm on a Sunday night, and the well spoken gentleman saying he was from Centrelink.

How could he be working on the weekend and at such a strange time.

"Bushfires" - they put them all behind, and they are working overtime.

But what was I enquiring about online - I am the Email Queen - and find this the most beneficial way of asking answers from many different organisations!

Apparently, I had sent an online enquiry about Rent Allowance - if we sold our home, and were going to build a unit on a dual occupancy block. Could we actually get rent allowance? Well, this was most amazing - the answer was very complex. No wonder I couldn't find the answer on the Centrelink website.

Unless you really want me to, I won't go into all the ins and outs of it - but enough to say, I was MOST IMPRESSED with the CENTRELINK SERVICE.....the gentleman knew all the answers for many scenarios.

Amazing,
Princess Mary

2 comments

Yes I have only had good experience with CL

Well I am taking a chance here of being shot down in flames again however here goes. I can understand your amazement adminsistrator/Princess Mary about the service from Centrelink. Often you can ring three or four times with the same query due to not being sure of understanding the original answer and get three or four different versions. I get a little bit of paid work once in a while -usually one or two days every three months or so-from an organisation that I belong to and also through this organisation I sit on hospital committees and WA health dept committees. Now on the committees you usually get paid a "sitting fee" usually about $25 an hour and most meetings only go an hour , if they go over then you get $50 and this is reimbursement for your expenses as a volunteer and most of these committees only meet once a month for ten months of the year and others only meet once every two months. However due to the regulations that Centrelink have on those who receive the widow allowance if you receive any money over about 8-10 dollars you have to report it. So every fortnight at one stage I was ringing in and reporting nothing earned, then got taken off of reporting and then a meeting comes along and back on reporting. Well one time I had done what the rules required and a couple of days later got this phone call from a lovely lady at Centrelink , she had talked to her supervisor and they had sat down together and ploughed through the legislation and as I was not actually doing any "work" for these committees in the sense of answering phones or the like I did not have to report the money received -what a relief now I only have to report actual " work " money.This is what everybody has to comply with and when anybody asks the question do I need to report this they say you have to report basically anything you get.

2 comments



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