Centrelink and Medicare changes
Victorians will no longer be allowed to visit Centrelink or Medicare in person.
Anyone in Victoria who needs to access payments are urged to use Services Australia's online and call service options instead, said Federal Government Services Minister Stuart Robert.
Anyone who is now familiar with online services can access a step-by-step guide to applying for payments at www.servicesaustralia.gov.au/covid19 and information about online and self-service options at servicesaustralia.gov.au/selfservice or by calling 136 240.
You will need to confirm your identity and get a customer reference number online too.
The centres will remain open but only for the most vulnerable in the community, population limits will be put in place and anyone visiting must wear a face covering.
Contradictory information there.