Can I complain about buying an airline ticket?
I just navigated my way through the Jetstar website last night. It must be time for a civil action against unfair charges.
As I scrolled through page after page clicking their requirements I would watch the bill on the side going up and up without me agreeing to anything. So the back button became my friend as I found the place to cancel the baggage allowance, the donations, the kids something or other then I had to pay to sit next to my partner and last the unavoidable huge visa charge both ways. They process the sale at the same time. How are there two Visa charges. How is the charge $34! Where is my Bpay option? If something is unavoidable then surely it should be in the list price. If you want a service added then it should be clear and a "yes" "no" button and it should be the first thing you see - not "let's trick the passengers out of their money."
I bought my tickets reluctantly, however the road from Sydney to Melbourne is starting be a preferable option to the horrible feeling I had of being deceived.
I think we need the same legal action that was taken out on the shareholder driven banks aimed at the pointy nose of the airline companies. What do you think?