Bricks & Morter V Internet
There is much discussion going on at the moment regarding people buying off the Internet instead of going to the shops and buying the traditional way. The businesses are saying that they are losing profits and will eventually have to close their doors (a bit drastic I feel). The feeling is that restricted shopping hours are to blame, the Chamber of Commerce wants the Govt to deregulate the shopping hours over here, which I believe, as apposed to the Eastern Seaboard, are less. However I feel there is much more to the problem than just the 'Internet'. I have just finished my Christmas shopping and I started to wonder what would turn me to Internet Shopping, (BTW I did do some on the net which I couldn't get in the shops). Here are a couple of my thoughts.
The big one for me, considering it is Christmas Shopping, is the lack of Christmas Carols in the Centres. Upto a few years ago I had always bought more at Christmas than I had planned for, there is something about walking into the Shopping Centre with Carols playing to get the spirit of Christmas running through the veins. I don't like shopping so I normally make a list and go in, get it and get out, that's easy now, no impusle buying anymore. Surely I'm not the only one that feels like I've been deprived of my Christmas Shopping.
Another is the 'service' or lack of it, no one seems to be interested in their jobs anymore, if I go into a store I usually have to look for someone for help, mainly to pay for my purchase. Ask someone about the product and forget it, they know absolutely nothing about it.
To me the stores are not really kept tidy, they may be tidy when the doors open but no one seems to clean up after that, The big chains are worse for that.
Throw ontop of that the fuel that it costs to get to these Shopping Centres and the experience of buying on line in the comfort of my own home, to me is becoming more of a possibility. I do shop online but I also try to support the shopkeepers out there, particularly the smaller ones, but if they don't start to go back to the service that use to be, I can see a lot more people shopping on line.
Just my thoughts after a couple of rough days Christmas Shopping in our Centres.
IMO Deanna, you are just skirting around the edges with the problem. In a generality, people are just going to buy at the cheapest price, & there is the problem. Government interference in our lives is costing Australian business out of existance. As I have mentioned, on here, before, 68% of Consolidated Revenue is spent on Public Service salaries in NSW. People overseas cannott believe that we have a payroll tax in Australia. It is only a matter of time before our GDP will be made up of the Tourism trade, Restaurants & Mining (& the Government is trying to tax mining out of existance)
How can business compete when they have to pay double time etc to open for reasonable hours. The minimum wage in Australia is killing us. Retail businesses have to work on margins of 30 & 40% just to stay in existance. You are hard pushed to get a 250 Gram steak dinner at a restaurant in Australia for less than $22 to $25, whereas you can get a full 1 kilo steak dinner anywhere in the USA for less than $20 & be eating better quality Australian beef than you can buy here. The minimum wage in the USA is just over $7 p/h & in Australia around $15.50. As a general rule, you can look at doubling the wage to cover the extras to employ anyone. You don't have to be very good at business to know that this is not sustainable.
What I believe is making it worse is that we are accepting it. International brands of cigarettes have roughly the same wholesale price in all western Countries, Taxes & excise make up over 65% of the retail price, BUT Aust. retail around $90 & duty free at the airport $65 to $70. Overseas duty free for the same brands around $25. I used to think that we are being ripped off, but if you look at the costs of running a duty free shop, you will see that it can't operate on any lower margins.
Remember the Scouts & Girl Guides lamington days. It now costs $100s to set up & lengthy delays in obtaining DA's from Council as well as food preparation licenses & Insurance. Result Finished!!!
It is a total mindset that we voters have allowed to develop. Senior Public Servant's salaries are totally based on reward for inneficiency. If any Departmental Head were to come up with a plan to cut staff by 10%, he can look forward to a pay cut of 10%.
Members on here will point out that I am a doomsdayer. I suggest that they read the economic history of Argintina.